When you run a small or mid-sized business, the last thing you want to worry about is your IT infrastructure. It’s something that just needs to work, so your employees can do their jobs and your company can grow.
One good way to remove confusion and unpredictability from IT management is to choose a one-stop shop source for managed IT services (ideally with a single flat rate for all-inclusive services).
In this blog, we will help you understand all the benefits of managed IT services, and the managed services advantages you can expect to see when looking for a managed IT solution to help grow your business.
Already Prepared to Talk About Your Managed IT Services Needs?
What is the Importance of Managed IT Services?
Managed IT services are holistic, end-to-end information technology services that businesses outsource to IT companies. These managed IT service providers handle all aspects of a company’s IT needs, including:
- Helpdesk user support
- Network security and support
- IT consulting and long-term strategy
- Cyber security services
- IT outsourcing
- Desktop and laptop administration services
- Server administration services
- And more
The goal of managed IT services is to ensure your workforce remains productive by keeping the network online and running at maximum efficiency. They are also often responsible for protecting the network from attack by proactively monitoring and managing your network, and building a framework that allows that IT system to scale with you as your business grows.
If it is done right, a company will enjoy a well-functioning IT stack that is more cost-effective overall, resulting in lower capital expenditures. Business owners will also have the peace of mind that if something goes wrong, the IT provider will quickly deal with the issue.
8 Managed IT Services Benefits
While managed IT benefits are wide-ranging, there are eight key benefits of managed IT a company receives by outsourcing their needs to a qualified provider.
1. Less Frequent IT Problems
Managed IT service providers have an in-house team of experienced technicians working on things like maintaining the network, spotting risks, and dealing with support calls. As a result, companies that use them typically have less frequent recurring IT problems.
2. Quicker Response Time to IT-Related Issues
Another one of the key managed IT services advantages is a faster response time if something goes wrong. Managed IT firms have help desk services that are available round the clock to respond immediately to various IT issues.
3. Less Downtime and More Productivity
Managed IT teams are able to ensure network problems never come up, and even if there is an issue, it’s dealt with quickly thanks to proactive remote monitoring. This means less downtime for your network and therefore more productivity for your workforce.
4. Cloud Computing Support Services
More and more businesses are migrating their operations to the cloud because of all the benefits it offers, from reduced IT management costs to more flexibility and remote accessibility.
Many managed service providers also include cloud security, data center management, backup redundancies and strategic consulting (for migrations and optimizations) as part of their cloud computing service offerings.
This means that all of your business’s cloud needs are handled from beginning to end, with no interruptions in service or regular core business operations.
5. Cost Savings
Without managed IT support, your business must hire break/fix support at premium costs, meaning high and unpredictable IT spending each month. But by preventing IT problems instead of merely fixing things when they break, you will have a lower, predictable monthly cost.
In addition, paying one flat rate for an all-inclusive service package is more cost-effective than paying to each individual IT issue as they crop up.
6. One Point of Contact
When something goes wrong, who do you call?
If you don’t have managed IT support, you may be scrambling to figure out the right person to deal with the issue or the company that has handled this problem for you in the past. But with managed IT support from a reliable and qualified provider, you’ll get dedicated project management from a single point of contact.
7. Scaling as Your Business Grows
Even if you’re handling your IT needs just fine today, what happens when your company grows to more than 100 employees? To 1,000 and beyond? Can your IT infrastructure handle it? A managed IT services provider can strategize with you on an IT plan and help you develop infrastructure and services that will grow with you.
8. A More Secure Network
Many, many threats to your network exist, which is why strong cyber security is a must for any business.
A managed IT firm can provide services such as firewalls, penetration testing, vulnerability management, antivirus and malware protection, disaster recovery, and more.
Enjoy Managed IT Benefits Now With an Experienced IT Support Team
If you’re a growing company, you’re probably starting to realize you need to outsource your IT services to an experienced IT company so that it’s less time-consuming.
At KDIT, we are ready to create a customized IT strategy that fits your company and business processes. Some of the advantages we have include:
- 30-day onboarding process
- In business for seven years
- 3,500 total endpoints managed
- 10 IT engineers/technicians on staff
- Service Level Agreements (SLAs) included in every contract
- Response and resolution time of less than an hour for IT issues
Contact us today for a free consultation and we’ll map out a plan for your company together.